FAQs

Our standard production timeline is 7-10 business days from the date of order confirmation. For customers with urgent needs, we offer expedited production options that can reduce the timeline to 3-5 business days, though additional charges may apply for this service.

We do provide custom design services. Our experienced design team can collaborate with you to create unique awards that meet your specific requirements and preferences. We encourage you to contact us directly to discuss your custom design needs in detail.

We employ a range of premium materials in our award production, including acrylic, crystal, glass, wood, and metal. The material selection is based on the specific award design and customer preferences. Each material offers its own unique aesthetic qualities and durability characteristics.

Absolutely. We maintain a showroom at our Cincinnati, OH location where you can view an extensive range of sample awards and plaques. We can also provide digital images or product catalogs upon request, allowing you to make an informed decision before finalizing your order.

Indeed, we offer professional engraving services for personalizing awards and plaques. Our advanced engraving equipment allows us to engrave on various materials with high precision and clarity. We can accommodate text and logo engravings to meet your specific requirements.

Currently, our company does not purchase used trophies or accept donations of old awards.